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Microsoft 365 - I can't open Office Desktop Applications

Wireless - I Changed My Password and Now Wireless Does Not Work

How to reconnect to wireless after changing your ONID password.

Known Issue: Zoom - User Cannot Edit Display Name

Display names cannot be updated in OSU Zoom account profile settings. This information is populated automatically through SSO. Display names can be changed on a per-meeting basis.

Wireless - Connect Home Devices to the OSU_Unsecured Network

This article explains how to connect consumer products such as gaming consoles, smart home devices (e.g. Echo Dot, etc.) and networked TVs in the OSU residence halls.

Adobe Creative Cloud - 7-Day Trial Message/Ask Administrator For Permissions/Activation Failed

This article will go over troubleshooting steps for Adobe activation/licensing troubles.

Citrix WorkSpace

What is the difference between Citrix Workspace and Citrix Receiver?

MS Teams - Chat with External Members or add Guests to a Team

ONID - How to Request a Username Change

Information about requesting an ONID username change.

Duo - “Access denied. Duo Security does not provide services in your current location"

MS Bookings - Admin Interface Not Available if Hidden from the Global Address List

Online Services - "UDC Id not available" Error

Banner - Known Issue: "Your session has expired"

Box - Shared Link Not Working