Certificates

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Certificates

Service Type: Core
Security Rating:
Business Impact: Low
Business Priority: Medium
Lines of Service:
- How We Operate the University

Overview

Description

A brief summary of this service

SSL and code signing certificates are provided through OSU.

Value

How this service adds value towards the mission of the university

Unlimited certificates for campus domains at a fixed price

Service Access

Request Access

How to access to this service

Request directly to level 2 support (SIG) via catalog

Service Hours

When this service is available

24/7/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use this process.

Audience

Who can access this service

IT department faculty.

Students: N/A
Employees: Some
Departments: N/A
Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

ONID account.

Support & Training

Availability

When support for this service is available

M-F Business Hours

Training

What training is available for this service

No formal training is necessary.

Service Management

Service Ownership

Contacts related to management or ownership of this service

Business Owner(s): Director IT Infrastructure
Business Contact(s): shayne.huddleston@oregonstate.edu
Business Unit(s): Information Services
Service Owner(s): Director IT Infrastructure
Service Manager(s): Marjorie McLagan
Escalation Contact(s): Level 2 Infrastructure via TeamDynamix

Cost

The cost to operate this service

18,893

Service Level Agreement

The agreed upon level of service between the provider and user

Find InCommon SLA

Other Services

Services related to this service that are not Enabling or Enhancing

None

Enabling

Services that must be in place for this service to be delivered

none

Enhancing

Services that enhance the value of this service and are not absolutely required