Banner HRIS

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Banner HRIS

  • Service Type: Core
  • Security Rating: Confidential
  • Business Impact: Critical
  • Business Priority: Critical
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

Banner HRIS is a tool for human resource management and the administration of payroll.

Value

How this service adds value towards the mission of the university

Provides the fundamental services associated with managing the employee and payroll mechanisms for the University

Service Access

Access this Services

Additional links for accessing the service

Access Banner HRIS

Access Banner HRIS http://banner.oregonstate.edu/

Request Access

How to access to this service

Automatic for employees with self service, Banner Security Access form required: http://is.oregonstate.edu/administrative-computing/request-access-osu-systems 

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Banner HRIS.

Audience

Who can access this service

Administrators and employees.

  • Students: All
  • Employees: All
  • Departments: Some
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

Employees upon Banner Basics Training.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

Guidelines are available here: https://is.oregonstate.edu/administrative-data-systems-training/basic-training/banner-basics.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Human Resources, Director of Payroll
  • Business Contact(s): kent.kuo@oregonstate.edu; pete.pavey@oregonstate.edu, jill.swenson@oregonstate.edu
  • Business Unit(s): Human Resources, Payroll Office
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Peter Pavey
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

1044158.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.5% planned uptime, RTO: 3 days, RPO: zero data loss

Other Services

Related

Services related to this service that are not Enabling or Enhancing

AWA, OnBase, Banner SIS, Banner FIS, Banner Financial Aid, Banner Workflow, FormFusion, ODS,  CORE Reports

Enabling

Services that must be in place for this service to be delivered

Infrastructure Systems and IAM

Enhancing

Services that enhance the value of this service and are not absolutely required

None at this time.