Banner Workflow

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Banner Workflow

  • Service Type: Enhancing
  • Security Rating: Confidential
  • Business Impact: Low
  • Business Priority: Low
  • Lines of Service:
    • How We Operate the University

Overview

Description

A brief summary of this service

Banner Workflow manages data approvals within applications.

Value

How this service adds value towards the mission of the university

While rudimentary, Banner Workflow can allow transactions to be managed with a more structured approval process.

Service Access

Access this Services

Additional links for accessing the service

Access Banner Workflow

Access Banner Workflow http://banner.oregonstate.edu/

Request Access

How to access to this service

Access is granted by special request, approved by appropriate data stewards.

Service Hours

When this service is available

7/18/365

Charges, Options & Fees

The cost for someone to access this service

There is no cost to use Banner Workflow.

Audience

Who can access this service

ECS developers.

  • Students: N/A
  • Employees: Some
  • Departments: N/A
  • Associated Groups: N/A

Requirements for Access

Any additional requirements before a user can access this service

ECS developers.

Support & Training

Availability

When support for this service is available

Service Desk Hours, but secondary support is M-F 8:00am-5:00pm

Training

What training is available for this service

There is no structured training.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Registrar, Controller, Director of Human Resources, Director of ECS
  • Business Contact(s): joe.chambers@oregonstate.edu
  • Business Unit(s): Office of the Registrar, Finance, Human Resources, ECS
  • Service Owner(s): Director of Enterprise Computing
  • Service Manager(s): Kent Kuo
  • Escalation Contact(s): Service Desk Standard

Cost

The cost to operate this service

35197.00

Service Level Agreement

The agreed upon level of service between the provider and user

99.9% planned uptime

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Banner FIS, Banner HRIS, Banner SIS, Banner Financial Aid, ODS,  and OnBase.

Enabling

Services that must be in place for this service to be delivered

Enhancing

Services that enhance the value of this service and are not absolutely required

Banner Workflow automates processes that involve Banner forms and data. It allows information to be passed via email between people who have responsibilities for parts of the processes.