Media Production

Note: Support has been moved to the MySupport Portal, please submit requests at that portal.

Media Production

  • Service Type: Enabling
  • Security Rating: Sensitive
  • Business Impact: High
  • Business Priority: High
  • Lines of Service:
    • How We Learn
    • How We Work

Overview

Description

A brief summary of this service

Media Services provides facilities and equipment for video production or videoconferencing.

Value

How this service adds value towards the mission of the university

Provides high quality productions/connections via professional standards and equipment

Service Access

Request Access

How to access to this service

Service Requests must be made and prioritized through Team Dynamix

Service Hours

When this service is available

M-F 8am - 5pm, except OSU holidays/closures

Charges, Options & Fees

The cost for someone to access this service

See fee book.

Audience

Who can access this service

OSU students and faculty.

  • Students: All
  • Employees: All
  • Departments: All
  • Associated Groups: Some

Requirements for Access

Any additional requirements before a user can access this service

OSU students or faculty.

Support & Training

Availability

When support for this service is available

M-F 8am - 5pm, except OSU holidays/closures

Training

What training is available for this service

No training is necessary to contact Media Production.

Service Management

Service Ownership

Contacts related to management or ownership of this service
  • Business Owner(s): Director of Academic Technology
  • Business Contact(s): kristina.case@oregonstate.edu
  • Business Unit(s): Acadmic Technology - Media Services
  • Service Owner(s): Director of Academic Technology
  • Service Manager(s): Kristina Case
  • Escalation Contact(s):

Cost

The cost to operate this service

334,874 

Service Level Agreement

The agreed upon level of service between the provider and user

None at this time

Other Services

Related

Services related to this service that are not Enabling or Enhancing

Multimedia Event Support

Enabling

Services that must be in place for this service to be delivered

Network, Power, AT Broadcast Engineering Support Service, AT Classroom Technology Service, AT Audio-Video Integration Service, Drupal Websites, authentication services, authorizaiton services, ONID Account/Services, active directory, IP Address Management,

Enhancing

Services that enhance the value of this service and are not absolutely required

AT Media Makerspace, AT Student Multimedia Services, Multisite Conferencing, FCC Licensing Coordination, online video platform, microsoft lync,

streaming,mediaspace,