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Note: Support has been moved to the MySupport Portal, please submit requests at that portal.
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Remote computers and apps
- Service Type:
- Security Rating:
- Business Impact:
- Business Priority:
- Lines of Service:
Overview
Description
A brief summary of this service
Value
How this service adds value towards the mission of the university
Service Access
Access this Services
Additional links for accessing the service
Access Citrix Apps
Access Citrix Apps https://apps.oregonstate.edu/
Request Access
How to request this service
Service Hours
When this service is available
Charges, Options & Fees
The cost for someone to access this service
Audience
Who can access this service
- Students:
- Employees:
- Departments:
- Associated Groups:
Requirements for Access
Any additional requirements before a user can access this service
Support & Training
Availability
When support for this service is available
Training
What training is available for this service
Service Management
Service Ownership
Contacts related to management or ownership of this service
- Business Owner(s):
- Business Contact(s):
- Business Unit(s):
- Service Owner(s):
- Service Manager(s):
- Escalation Contact(s):
Cost
The cost to operate this service
Service Level Agreement
The agreed upon level of service between the provider and user
Other Services
Related
Services related to this service that are not Enabling or Enhancing
Enabling
Services that must be in place for this service to be delivered
Enhancing
Services that enhance the value of this service and are not absolutely required